Owners & operators
Make more revenue from the leads you are already paying for. Don't lose customers because of conversations gone wrong.
For Pest Control Companies With an Inside Sales Team
ConvoScience listens to every call your CSRs take, shows you exactly where a lead stalled, and coaches them to close more of what's already coming in.
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“Every morning before I open ConvoScience, I'm a little excited and a little scared — scared of what I'll find, excited because I know I can fix it.”
“Now I can see our whole pipeline — what's hot, what's pending, what's actually converting — and exactly where deals are falling through.”
ConvoScience listens to 100% of your call recordings — not a sample — and scores each one against what it actually takes to close a pest control sale: real discovery, trust, a fair price, a clear next step. It is our own model of what a good pest control sales call needs to accomplish, tuned to your services.
Getting started is simple: connect ConvoScience to your telephony system. We listen to your call recordings, apply the science of Conversation Analysis, and start showing you exactly what's happening on your calls.
Across our customers, one pattern shows up again and again: calls where an agent hits every discovery-phase goal — actually understanding what the customer needs before pitching anything — close 25–30% more often than calls where they don't. That's not a training slide or a hunch. It's a pattern in the data, on every call, that most companies have no way to see today.
Make more revenue from the leads you are already paying for. Don't lose customers because of conversations gone wrong.
Always know exactly how your team is doing — every call, every agent — without spending your day listening to recordings. Walk into every coaching conversation ready, and keep developing the team instead of just reacting to whichever call you happened to catch.
Coaching built from your own recent calls — the exact moment that cost the deal, and what to do differently next time. Get sharper every week, close more, and get paid for it.
What separates the ones that grow from the ones that don't isn't the treatment — it's the relationship with the customer. And that relationship gets built call by call, not truck by truck.
We came to pest control through real relationships, not as a market opportunity. Working closely with operators, we built ConvoScience around that idea: the conversation is where the relationship actually gets made. Every part of it — the scoring, the coaching, the language — is tuned specifically for pest control sales calls.
Alex Sherstinsky and Eugene Mandel are decades-long collaborators who built conversational AI systems together at multiple companies. Eugene developed conversational intelligence products that analyzed millions of business calls, generating $11M in annual revenue at RingCentral. Alex holds an MIT PhD and has published research on the AI architectures that power modern conversation analysis.
Book a 30-minute call and we'll walk through what's happening on your calls today, and what ConvoScience would look like for your team specifically.
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